Meet the Team

We recognize that all our patients are unique and deserve to receive orthodontic care that reflects their individual needs. Our experienced and talented team is committed to working with you and your family to create a comfortable, stress-free, and rewarding orthodontic experience every time you visit our practice.

We are pleased to welcome you and your family, and we look forward to working with you.

 

Rhonda

Edgewood Office Manager

After starting with the practice in 1985, I’ve worked in all areas of the office: lab, clinic, and the front office. My experience in the field goes back to 1969 when I graduated from the Kirkwood Dental Assisting Program. As the office manager, I ensure everything runs smoothly so our doctors and staff can focus on patient comfort. I love watching patients grow through treatment and their big smiles the day we remove their braces. I also love the interactions with parents and grandparents when they bring their kids in for appointments. It’s fun getting to know families and forming friendships with them!

My husband Barry and I have been married for more than 40 years. We have three married children and ten wonderful grandchildren! Our spare time is spent babysitting the grandkids and attending their many activities, including football, baseball, basketball, volleyball, dance recitals, gymnastics, and school activities. I also enjoy traveling, fishing, and relaxing with a good book.

 

Susan

1st Avenue Office Manager

I’ve been with the practice since 1982, starting with Dr. Ronald Hanneman and continuing with Drs. Novak and Swenson ... all at the 10th Street location. Working at the front desk, I’m usually the first person patients see, and I always greet them with a smile. I handle all office duties, including insurance, financials, scheduling, and preparing the office for the day. I like meeting and building relationships with patients and parents. It’s amazing to see the changes that happen to a person as they achieve a new smile!

My husband Gregg and I enjoy time with our two sons and daughter. Our oldest son, his wife, and our grandchild live close to us, as do our daughter and her husband. Our other son lives and works in Chicago and plays in the band Simpleton & Cityfolk.

 

Tracy

Financial Coordinator

I have worked in the financial department at the Edgewood Road location for 24 years. I enjoy helping patients with their financial, insurance, and flexplan questions to ensure their contracts run as smoothly as possible. I feel very fortunate to be a part of a team that offers exceptional orthodontic treatment as well as excellent customer service. Drs. Novak and Swenson are top-notch orthodontists and they, along with the rest of our staff, are very friendly and professional. Our entire staff is committed to helping patients and parents have the best possible orthodontic experience. I look forward to seeing you in the office!

I have three boys. My oldest, Chad, is out of college and just started a new job in Omaha. My middle son, Austin, is finishing college to become a teacher/coach and is getting married in October 2016. And my youngest son, Drew, is a high school junior and keeps busy with baseball, basketball, and other school activities. In my free time, I love to attend their baseball games and other sporting events, especially Iowa Hawkeye games! I also enjoy golfing, tennis, bike riding, scrapbooking, and spending time with family and friends.

 

Sarah

Treatment Coordinator

I joined Elite Orthodontics in 2015 after working in general dentistry for several years. My background is as a dental technician, so I’m able to explain treatment to new patients and their families. It’s important for everyone to understand what orthodontic care involves, so I answer lots of questions. My goal is to make each patient’s experience the best it can be! I love meeting new people and helping them get started. I truly love watching the smiles transform and feeling the energy and self-confidence radiating from the new smile!

Outside of work, I enjoy spending time with my husband Dave and our four children: Alex, Rory, Liam, and Quin. I like going on family bike rides, playing kickball, golfing, and watching my kids compete in their sports.

 

Julie Recker

Treatment Coordinator

More about Julie is coming soon!

 

PK

Scheduling and Treatment Coordinator

I’ve been part of the team since 2011 and love working in orthodontics, especially here! Our doctors and staff are the best people and care so much about our patients. I often work at the front reception desk, and as treatment coordinator help patients and families to get started in their orthodontic journey. I’m also a dental assistant and can be found in the back offering chairside assistance, taking photos and X-rays, and ordering supplies. I love building relationships with each patient and seeing their transformation. The finished, beautiful smiles are so rewarding!

In my free time, I like being outdoors with family and friends. I also enjoy taking vacations, kickboxing classes, reading suspense novels, and watching movies. My daughters keep me busy with their school and sports activities. They are members of Team Iowa and Jr J-Hawk basketball and also play softball, volleyball, and soccer through the YMCA. My husband, Diamond, works in the IT department at Nordstrom and coaches the girls’ basketball team.

 

Debbie

Scheduling and Treatment Coordinator

More about Debbie is coming soon!

 

Danielle

Registered Dental Assistant and Lab Technician

I started working in orthodontics for Dr. Winegarden at the Edgewood Road location when I finished dental assisting school in 2004. I’ve continued to work with Drs. Novak and Swenson after the practices merged in 2011. My duties include chairside assisting, and taking impressions, photos, and X-rays, and sterilization. I also do lab work and help out wherever I’m needed. I love seeing our patients finish treatment and walk out with a smile they love, and knowing we’ve boosted their self-esteem!

In my free time, I enjoy being with my husband and our young son, Jameson, who keeps me busy since he’s an active toddler. I also like scrapbooking, swimming, biking, going on little adventures, and talking long walks.

 

Megan B.

Registered Dental Assistant

After starting in the field in 2009, I found my professional home at Elite Orthodontics in 2016! I like working with and getting to know patients and families during their visits. I provide chairside assistance during orthodontic procedures. I also take impressions and X-rays and handle sterilization tasks. My favorite moments are when we remove braces and a patient sees their beautiful new smile for the first time!

My husband and I recently moved back to Iowa from Arizona, so our young daughter can grow up around family and friends. We’re busy on weekends: spending time with our wonderful families, decorating our new home, and watching our little girl grow up more and more each day!

 

Kelly

Registered Dental Assistant

I started working in the orthodontic field, and with our practice, in 2015. I work at the Marion and Downtown locations, and enjoy connecting with patients and families at both places. I offer chairside assistance, take X-rays and impressions, and sterilize the tools and equipment. I really enjoy working in orthodontics, and becoming friends with patients and seeing them grow to love their smiles!

I also work for Dr. Swenson’s wife at Cedar Rapids Pediatric Dentistry, so patients may see me there, too! When I’m not caring for smiles, I’m spending time with my husband Eric, who is a firefighter for Cedar Rapids, my daughter Savanna, who just started 1st grade, and our puppy, Lexi. I love being with family and friends, spending as much time as possible at Lake Okoboji, and cheering the Iowa Hawkeyes!

 

Molly

Registered Dental Assistant

I love working in orthodontics! I started in the field, and with at Elite Orthodontics, in 2015 and can’t imagine a happier, more positive work environment. My days are spent surrounded by smiles! Like our other RDAs, I provide chairside assistance during visits. I also sterilize equipment and take X-rays and impressions. I love becoming friends with patients and seeing their smiles and personalities transform as they achieve their new smile!

I’m a newlywed, and when I’m not working I enjoy golfing and being outdoors with my husband. We have two very energetic dogs, Barkley and Belly. My newfound interest is watching hockey, either live or on TV. Go Blackhawks!

 

Chelsea

Chairside Assistant

More about Chelsea is coming soon!

 

Jessica

Chairside Assistant

More about Jessica is coming soon!

 

Francine

Chairside Assistant

More about Francine is coming soon!

 

Julie Raymond

Chairside Assistant

More about Julie is coming soon!

 

Jan

Lab Technician

I started working in orthodontics in 1972 and joined Elite Orthodontics in 1987, starting as a chairside assistant. Over the years I worked in different positions, learning all the different skills, and eventually settled down in our onsite lab. I currently take impressions and fabricate appliances and study models for patients at all three of our offices. I love interacting with our incredible doctors and staff, but most of all I love seeing the smiles on patients’ faces when they get their braces off!

My husband Dave and I have been married for almost 40 years. We have two children: our son Brett lives and work in Columbia, Missouri, where he’s in the IT Security Department at the University of Missouri Hospital. He’s also a Captain in the Missouri Army National Guard and has served two tours overseas. Our daughter Abby lives in Phoenix, Arizona, where she works for MedAire as an education specialist. The company trains people in how to help in emergency situations, mostly on airplanes or at sea. When I’m not working, I love to read, watch movies, and spend time with our family. I’ve also been in my church handbell choir since the early 1980s.

 

Chris

Laboratory Technician

More about Chris is coming soon!

 
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